FAQs

ArrowMail Courier Service

Have a courier-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What services do you offer?

    At ArrowMail Courier Service, we're proud to provide reliable, efficient package delivery across four service tiers and accommodate a wide range of sizes - from envelopes to pallets. This level of quality service is why we're known as the preferred courier in Charlotte, NC and beyond.

  • What are ArrowMail Courier Service's hours of operation?

    We're available Monday through Friday from 7:00 A.M. to 10:00 P.M. We're available weekends upon request when you need a courier in Charlotte, NC or the surrounding communities.

  • What industries does ArrowMail Courier Service cater to?

    Our team services legal, medical/pharmaceutical, and general mailing needs. Reach out today to learn how and get started with the courier Charlotte, NC professionals choose first!

  • Do you offer a guarantee on same-day delivery?

    When you choose ArrowMail Courier Service as your courier in Charlotte, NC or the surrounding regions, you can count on a four-hour delivery guarantee for all package sizes.

  • Do you offer weekend delivery?

    Yes, if scheduled in advance. Let us know and you can depend on ArrowMail Courier Service when you need a weekend courier in Charlotte, NC or the surrounding areas.

  • Do you handle secure deliveries?

    Our extensive experience and HIPAA certification further underscore our expertise in handling sensitive deliveries, making us a preferred choice for medical, legal, and inter-office mail. According to SellersCommerce, an online e-commerce resource, an estimated 407 billion packages shipped worldwide in 2025. With so many packages, you may be concerned that your package is just another number. However, as the preferred courier in Charlotte, NC, we treat your package like our own, ensuring it arrives at its destination safe and sound.

  • Do you offer rush delivery?

    ArrowMail Courier Service is the leading choice for a speedy courier in Charlotte, NC and the nearby regions. We ensure deliveries are completed within an hour if you're in a 25-mile radius of uptown Charlotte.

  • Are you HIPPAA certified?

    Yes, as a quality courier Charlotte, NC can rely on, we're a HIPAA certified business.

  • Do you offer service agreements?

    Yes, when you choose ArrowMail Courier Service as your courier in Charlotte, NC or the surrounding cities, you'll get one week of free deliveries with a six-month service agreement.

  • What about long-distance?

    We offer customized pricing based on mileage outside Mecklenburg County. Reach out to ArrowMail Courier Service today to learn more and discover what makes us the leading long-distance courier in Charlotte, NC and beyond.